RetailOur experience We believe the best foundations to truly understanding exceptional customer service within marketing really stems from a Retail experience. Having worked in retail business as younger people gave us a great insight into the power of marketing, you can tell when staff love their products and services and how their engagement will make the difference between buying and or walking away. We really feel that if you haven’t worked in retail you can’t understand the customer journey and impact of communications and marketing from the bottom up or outside in. Retail enables you to think and operate from the perspective of what are the customers needs, helping you to create solutions tailored to their needs. As consumers we all know a great retail experience will keep you coming back and engaged with the brand. We help our clients to see the world through the eyes of their customers, staff and support this through their brand and digital marketing. We have worked with brands across the globe from Fashion, to footwear, health, cosmetics and Beauty through to household appliances, Alternative Medicines and Pharmaceuticals, Automotive, Alcohol, Finance, FMCG and Food so there isn’t much in Retail we don’t know about or haven’t worked on. AllRETAIL & ECOMMERCEMelbourne Cookie Co. WebsiteBRAND STRATEGY, BRANDING & GRAPHIC DESIGN, CAMPAIGN & ADVERTISING, CONTENT MARKETING, E-COMMERCE, FOOD HOSPITALITY & FMCG, PHOTOGRAPHY, PROMOTIONAL SITES, RETAIL & ECOMMERCE, SOCIAL MEDIA STRATEGY, WEBSITE CODE & CREATIONMultitapBRAND STRATEGY, CONTENT MARKETING, FOOD HOSPITALITY & FMCG, RETAIL & ECOMMERCEMiss Gourmet & CoBRAND STRATEGY, CASE STUDIES, CONTENT MARKETING, FOOD HOSPITALITY & FMCG, RETAIL & ECOMMERCEMelbourne Cookie Co.BRAND STRATEGY, BRANDING & GRAPHIC DESIGN, CAMPAIGN & ADVERTISING, CONTENT MARKETING, E-COMMERCE, FOOD HOSPITALITY & FMCG, PHOTOGRAPHY, PROMOTIONAL SITES, RETAIL & ECOMMERCE, SOCIAL MEDIA STRATEGY“Your brand is the single more important investment you can make in your business. ”DIGITAL WHITE SPACESERVICESTHE THINGS THAT WE DO WELL WEB DEVELOPMENTA key pillar of strength, we take the utmost pride in the development of our client’s websites, the website must be tailored to support the best customer journey possible and showcase the brand of the client. A website must seamlessly connect with e-commerce and social to support the client’s ability to connect with the customer. We work across all platforms to launch, grow and bring brands to life. We code in-house and have both front end and back end experience across many coding languages, all of our websites are coded and managed internally.PhotographyThey say a picture tells a thousand words, this can’t be truer in the evergrowing demand of images! We belive in capturing the story of clients brands and offer a wide range of Photography services including campaign photography, catalogue photography, high-end fashion and editorial photography, Product photography, Still life and E-commerce Photography, as well as Portrait Photography, Landscape and Arial photography. We also collaborate with incredible stylists and makeup artist to provide a true full suite photography service. SEO & ANALYTICSImprove Search Engine Rankings, SEO or Search Engine Optimisation is the name given to activity to improve search engine rankings of websites. In simple terms, all major search engines such as Google, Bing and Yahoo Search engines want to provide the best service for their users. The engines display links to pages considered relevant and authoritative, ranking web pages and other content such as videos or local listings based on what the search engine considers to most relevant to that user’s search term, phrase or question.SOCIAL MEDIA STRATEGY & MANAGEMENTWe are experts across extending the clients brand into social. As Social Media Influencers in our own right, we are focused on building communities online via social media for our clients. We begin with a social audit and then tailor a social media management approach to meet clients goals and expectations. We excel at developing content, engaging and finding new followers and regularly manage and monitor all social media platforms for our clients including Linkedin, Instagram, Facebook and Pinterest.